Applicability

These terms of agreements are applicable when referring to conditions not being written and not in conflict with the Swedish law or other suitable law. Consumers can refer to The Consumer Sales ActThe Distance Sales Act, while companies can refer to The Sale of Goods Act.

Ordering

Orders can only be made through Internet using our web-shop. Individuals under 18 require parental or guardian consent. Ordering done in another persons name without permission, or any other attempts of fraud that could lead to economic loss or other damage will be reported to the police.

Methods of payment

All payments must be paid in cash. Payments can be made online by debit/credit card, or pre-paid orders (which means that you pay before we send the order). Aikidotstore reserves itselfs against prices that are wrong.

Receipt

If you need a receipt, contact us at order@aikidostore.com and we  will  sent it to your e-mail as a pdf-file.

Delivery time

All items on our website are marked with estimated atock indicators. It takes between 1 - 4 days beforethe order is handled + the shipping time from DHL.

Delivery

All packages are carried out by selected choice and charged according to fees available. It is the customers responsibility to fill in valid address when ordering and to keep track on effectuated order at current courier. If the customer is not at home when the delivery is carried out, the customer should pick up the package at the pick-up point within reasonable time, usually nine (9) days after delivery.

Change of order

The customer have the right to change confirmed order, free of charge, as long as effectuation has not been made and item(s) is in stock. Note that order already carried out, for obvious reasons cant be changed.

Order cancellations

Cancellation of order can be made at no cost until effectuated. Effectuation is usually done when invoice and freight documents are made. Cancellation of an order can not be done after effectuation.

Rights of regret

Customers have the right (The Distance Sales Act) to return an item within fourteen (14) days of delivery. Although the customer must inform us of their intention to return the goods and all costs such as freight charges and other expenses shall be paid by the customer. You agree to return the goods in full, in a resalable condition and securely packaged.

OBSERVE!  The customer will be responsible for all costs of returning the goods.

Returns

Returned goods can be replaced with similar or better if original item(s) is not in stock.

Errors

Whilst we try to ensure that all information on our website is accurate, errors may occur.  All images on our website are meant as illustrations and can at times differ from reality.

Dispute

We will follow the directions from The National Board for Consumer Complaints if a dispute arises between us and a consumer. Disputes between two or more companies are usually settled in court and they will be settled in Swedish court under the Swedish Law.

Force Majeure

We will not be held responsible for any delay or failure to comply with the agreement if the delay or failure arises from any event which is beyond our reasonable control. Such events would include war, natural catastrophes, strikes, civil unrest and other similar matters.